Swaram AI — Operations Command Center

My Workspace0 Leads in Directory0 Channels Active

Enterprise AI Call Center Operations

Autonomous high-volume AI call center executing mass outbound campaigns & 24/7 inbound caller inquiry queues.

Swaram Getting Started Checklist

5 of 9 Completed

Follow these 9 setup steps to operationalize your autonomous AI voice calling center.

56% ready

1. Complete profile

Name, photo & display language

Open Step

2. Set organization details

Company name, logo & calling hours

Open Step

3. Choose communication goals

Select what you build with Swaram

Open Step

4. Configure an AI agent

Pick voice persona & prompt logic

5. Add knowledge sources

Upload reference FAQs & manuals

Open Step

6. Connect a phone number

Setup PRI trunk or SIP cloud caller ID

Open Step

7. Import contacts

Upload CSV leads or CRM contacts

Open Step

8. Test a call

Simulate live interactive conversation

9. Launch the first campaign

Dispatch outbound voice batch

Customer Support & Appointment Automation Desk

Personalized

Optimized for 24/7 autonomous support, clinic appointments, inquiry triage, and escalation.

Edit Preferences →

Schedule Appointment Reminders

Automated confirmation calls for upcoming appointments, clinic visits, or reservations.

Schedule calls →

Unresolved Inquiries & Callbacks

Live tickets and caller requests waiting for supervisor attention.

Inspect callbacks →

Test Voice Support Agent

Place an immediate two-way test call to check latency and knowledge accuracy.

Simulate test call →

Minutes Quota

0m SLA

0min balance

No Minutes Balance+ Top Up →

Traffic Volume

STANDBY

0calls today

0 In 0 Out

0.0 min consumed0% PICKUP

AI Workforce

READY

0agent personas

No agents provisioned yet

Deploy voice agent

Workspace

CONFIGURED

Settings

SIP Trunks • API Keys • Webhooks

Telecom & GovernanceConfigure

Daily Telephony Matrix

1 Dot = 1 Day

Click any single-day dot to inspect 24h concurrency on the right.

MAY (31d)

JUN (30d)

JUL (31d)

AUG (31d)

SEP (30d)

OCT (31d)

Mon

Tue

Wed

Thu

Fri

Sat

Sun

Oct 31: 0 Calls (0 In • 0 Out)

Less

Hourly Concurrency

1 Cell = 1 Hour

Saturday, October 31, 2026

0 Calls

AM (12 AM – 11 AM)0 Calls • 0 In • 0 Out

12a

10a

11a

Inbound

Outbound

PM (12 PM – 11 PM)0 Calls • 0 In • 0 Out

12p

10p

11p

Inbound

Outbound

Peak: None

Inbound

Outbound

Carrier trunk telemetry synced with sub-140ms voice latency SLA.View Verbatim Audio Transcripts

AI VOICE EMPLOYEE BUILDERFREE SETUP

Describe the job, Swaram builds the agent

Define the telephony script and goal in a few lines. Outbound dialing routes automatically via SIP trunks.

LANG

BEST RESULT

Talk to Swara

She asks what you'd forget to type

Real-Time Telephony Call Activity & Extracted Outcomes Ledger

Live call records, speaker turn durations, carrier latencies, and candidate qualification details.

Caller & Number	Agent & Time	Direction	Duration & Latency	Extracted Outcome / Intent	Status	Inspect
No calls match the search query.