WhatsApp Workspace
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WhatsApp AI Messaging Console
Sender:+91 94402 18765Tier 2 (10k/day)
WhatsApp Cloud API Connection ActiveVerified Green Status
Simulated production environment connected to WABA waba_9920148901. Sub-4.2s latency SLA active with automatic counselor escalation rules.
Total ConversationsVerified
0
Live active chat threads
AI Autonomous ResolutionTarget: > 80%
0.0%
0 chats handled by AI
Human Escalation RateCounselor Queue
0.0%
0 transferred to counselors
Avg First Response TimeSub-5s SLA
—
No active session
Active Automation Workflows
Real-time pipelines triggering messages from voice calls, web forms, and keywords.
| Workflow Name | Trigger | Assigned Agent | 24h Executions | Status |
|---|---|---|---|---|
No active automation workflows Configure your first automated flow in the Automations tab to dispatch follow-ups. | ||||
WhatsApp Setup Checklist
4 of 5 setup steps verified for institutional messaging compliance.
1. Connect Meta Cloud WABA Account
Connect your Meta Cloud WABA ID in Settings.
2. Verify Dedicated Sender Number
Register your sender phone number in Settings.
3. Map Default AI Voice & Chat Agent
Primary AI Agent mapped for fallback intent.
4. Author & Approve Meta Templates
Create and register WhatsApp message templates.
5. Configure Counselor Escalation SLA
Define on-call counselor rotation for pending waivers.